Age: 78
Ethnicity: White
Occupation: Retired nurse
Background: Surgery cancelled in March 2024. Surgery cancelled again after rupturing achilles in April 2024. Treated in a surgical hub.
Surgery: Knee replacement
Waiting list: November 2023 - October 2024
Values:
- Surgical hub experience
- Surgical hub staff
- Sense of being ‘in it’ together with other patients
- Being able stay in hospital overnight
Biggest challenges:
- Shocking, excruciating pain
- Accessing suitable pain relief / follow up care
- Set backs (including a flare up in her other knee)
- Picking up her life again (mentally)
- Home access (after discharge)
- Lack of destinations nearby to walk to (for rehab purposes)
- Staying warm at home