
Age: 56
Ethnicity: White
Occupation: Mix of desk-based and physical work at mid-size manufacturer.
Background: Knee gradually deteriorated over three decades. Arthroscopy in 2004 and four cortisone injections since 2018. Has now come to terms with need for knee replacement.
Surgery: Knee replacement
Waiting list: 58 weeks (predicted)
Top priority:
- Quality of the surgery
Values:
Biggest challenges:
- Impact of pain on ability to work and on social life (playing golf, etc.)
- Not knowing when the surgery will take place
- Lost an opportunity to have surgery sooner because of cancellation (arrangements now in place)

